Frequently Asked Questions
Everything you need to know about styling your home with Haute Decor.
What is the typical shipping timeline for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
What is your return policy for home accessories?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-refundable.
Do you offer international shipping?
Currently, Haute Decor ships to the contiguous United States and Canada. International shipping options are being evaluated for future expansion.
How can I track my order?
Once your order ships, you will receive an email notification with a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm.
Are the materials used in your furniture sustainably sourced?
Yes, we prioritize eco-friendly manufacturing. Our wood products are FSC-certified, and we use recycled textiles in our premium upholstery collections whenever possible.