Returns & Exchanges
At Haute Decor, we want you to be completely satisfied with your purchase. If your home accents are not a perfect fit, you may return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned decor, we will process your refund to the original payment method within 5 to 7 business days.